3-year Health Guarantee

3-year Health Guarantee

Terms and Conditions of 3-year Health Guarantee:

A puppy’s health is dependent on a number of variables such as genetics, exercise, food and nourishment and overall care which is not always within our control. While we can’t guarantee your puppy will never have a health problem, we can promise we will do our best to ensure your new family member is healthy from the moment you take her or him home!

This guarantee describes Biscuits N Gravy Havanese commitment to you if a health issue arises with your puppy. It also outlines your responsibilities as the owner.

This guarantee only covers puppies which have been delivered within the US and continue to reside in the US.

Health Guarantee:

Before your puppy goes to his/her forever home they have been examined, de-wormed and current on all vaccinations and Biscuits N Gravy warrants that the puppy is health at the time of the sale to the best of our ability. You will receive health records with list the date and vaccinations that were given. It is important that your puppy continue to receive additional vaccinations as necessary to keep it protected against infectious canine diseases. Not maintaining veterinary provided vaccinations will void this health guarantee.

In order to prevent voiding the health guarantee the following steps must be taken and documentation from a licensed vet must be provided should a health issue be determined:

  • The buyer has 72 hours from the time of receipt of puppy to have it examined by a veterinarian of their choice at their own expense. If the Vet exam reveals that the puppy is unfit for sale the buyer must contact the breeder on the day of the office visit. The puppy must be returned to the breeder within 96 hours along with a written statement from the examining veterinarian with the reason the puppy was deemed unfit for sale. Returning the puppy will be at the buyer’s expense.

A copy of the medical record from the veterinarian must be emailed to bnghavanese@gmail.com within 4 days taking your puppy home.

  • Maintain regular veterinary care and timely vaccinations through the course of the dog’s life.
  • Agree to provide veterinary care when needed or as suggested by your veterinarian.
  • Do not over exercise your puppy until he/she has passed the growth period.
  • Buyer agrees to provide a Vitamin supplement daily for a minimum of 2 years. NuVet Vitamins is what your puppy is currently taking and it is recommended to continue, although if preferred, you may use a different Vitamin supplement brand. To order NuVet: www.nuvet.com/112641 or call NUVET 1-800-474-7044 code: 112641
  • No breeding: Your puppy is intended to be a companion dog; do not breed your dog. If your dog is bred, this Health Guarantee shall terminate and become null and void. Your puppy should be spayed or neutered within 12 mos as outlined by the Spay/Neuter Contract which will be provided at the time of sale.

This puppy shall be guaranteed against life-threatening congenital defects that lead to euthanasia up to the age of four (4) year. The breeder shall have the right to seek their veterinarian’s opinion in this event prior to the dog being euthanized. In addition, the buyer shall allow the breeder’s veterinarian to confer with the buyer’s veterinarian prior to any action being taken in order to qualify for a replacement.

Year 1: (After initial veterinary visit and up to one year of taking puppy home). If a life-threatening genetic disorder or disease is determined, it must be confirmed by a second, separate licensed veterinarian. Biscuits N Gravy must be notified within 5 business days of the first determination to maintain the health guarantee. If both veterinarians concur on the diagnosis, then 100% of the purchase price of the puppy, minus any travel fees, may be refunded to the Buyer OR a replacement puppy be provided, if one is available. . Diagnosis from both veterinarians as well as health records must be submitted to Buyer and the Buyer must return the puppy to Biscuits N Gravy within 7 days before the refund will be issued. Third party sale makes this contract null and void as does evidence of abuse, neglect or accident.

Years 2-3: If your dog is found and certified by two veterinarians to have a congenital or hereditary condition which lead to euthanasia and Biscuits N Gravy is notified within 5 business days of the first veterinarian’s determination, then Biscuits N Gravy Havanese will issue a credit toward the purchase of another puppy in the amount of reasonable, documented, actually incurred veterinary expenses associated with the diagnosed condition up to 50% of the purchase price of your puppy or you may opt to be reimbursed of such amounts up to 25% of the purchase price of your puppy. Health records must also be submitted to Biscuits N Gravy proving all required vaccinations and de-worming have been maintained.

Breeder does not assume any liability for any injury to this dog after delivery. No veterinary bills will be paid by the breeder.

Nutrition:

This guarantee is VOID if this dog is fed grain-free or raw dog food. Many of these foods are causing nutritional dilated cardiomyopathy (DCM) in dogs of all ages. Please do not feed grain-free or raw foods or foods with peas, chickpeas, lentils, potatoes, sweet potatoes, pea starch/protein, etc. The only recommended foods are those that meet WSAVA guidelines from the following companies:

Purina, Eukanuba, IAMS, Royal Canin, or Science Diet (never their grain-free formulas).

Not Covered

Accidents or injuries, including but not limited to, ingestion of foreign matters, choking, falls, scrapes, bumps, bruises, bug bites, human inflicted injuries, or illness or injury resulting from or related to veterinary procedures. The costs to own a puppy, such as regular veterinary care, food, grooming, medicine, supplements etc.

This health guarantee is not transferrable should your puppy be sold or given to another.

For any questions, concerns or claims please contact us as: <link>